Question 1

What separates Special Additions from its competition?

Accepted Answer

Special Additions has been a family owned and operated company since 1978. With 40 years under our belts and a staff of designers who all have anywhere from 10-40 years experience in kitchen design, we can assure that you will not be let down by the service we provide. Our pricing is competitive with the “Big Box” companies but our inventory is larger and our service is clearly more personal. We specialize in giving our customers top notch care while helping them design their ultimate dream kitchen and/or bathroom.

Question 2

How do I get to your showrooms?

Accepted Answer

Please see our locations page, which uses Google Maps to provide mapping and driving directions.

Question 3

How long does a typical appointment last?

Accepted Answer

Most appointments for design consulting last about one hour. Please call us in advance to set up an appointment.

Question 4

Should I make an appointment before I come in?

Accepted Answer

Yes, we strongly recommend that you make an appointment prior to coming in for a design consultation. You are always welcome to come in without an appointment and browse through our showroom. And you can make an appointment at that time to sit down with a designer at a later date. On most days it’s not possible for us to provide a thorough consultation on a walk-in basis.

Question 5

Do you have a kitchen planning guide?

Accepted Answer

We have a few things to recommend. 1) Our friends at Medallion offer a good Cabinet Planning Guide. They also have a nice Style Quiz to help you brainstorm for ideas. 2) Medallion also offers good additional materials on its Planning page and in its Brochures collection.

Question 6

Does Special Additions have their own installers that I need to use?

Accepted Answer

Special Additions has relationships with a number of qualified contractors that we have worked with for many years. We would be happy to recommend one of them to you for your renovation and installation. Your Special Additions designer will oversee the entire project and work hand in hand with the contractor from the initial conversations to the very end of the install. You are also more than welcome to use your own contractor. We will supply your contractor with all the information that they will need to do the install project and we are always available for questions regarding the install.

Question 7

What's the difference between granite and quartz?

Accepted Answer

Granite is sourced via natural means and is often the preferred option of buyers looking for a more unique finish. It offers the buyer a classic, sheen look. Quartz or “engineered stone” is typically made up of approximately 93% quartz and 7% resin binders and pigments depending on material selection. The distinguishing factor between the many manufacturers is the available color palettes.

Question 8

Does all granite need to be sealed?

Accepted Answer

Not all granite needs to be sealed. Granite finished with a highly polished mirror surface is usually fairly non-porous. However, because it is natural stone, there may be areas that are more porous than others. For this reason we do recommend sealing granite countertops to protect them from staining. Marble, on the other hand, is a very porous natural stone and always should be sealed.

Question 9

Is it time-consuming and labor-intensive to seal granite?

Accepted Answer

No, sealing granite is very simple. Your sealer will most likely come in a spray bottle. You will generously apply the sealer to your top and rub it in with a cloth rag and let it absorb 2-3 minutes; making sure to completely cover the entirety of your top. Wait 2 hours and repeat a second time. You will do this every 6 months to a year to prevent your granite from staining.

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